First Class Honours
Computing Graduate
from Edge Hill University
Experience
My Experience
Work Experience
Retail Industry
Working in a Customer Service driven role at Tesco.
Ensuring safe and legal operation of a Petrol Filling Station forecourt, reporting incidents, and following up on raised jobs.
Web Development & Customer Support
Created and maintained online services for Roots Tennis between 2018 and 2023. This included website design, booking systems, e-learning platforms and e-commerce stores.
ICT Service Desk Analyst
Offering first line technical solutions and working with various departments to provide exceptional customer service.
ICT Client Support Officer
Offering second line technical solutions and working with various departments to provide exceptional customer service.
Qualifications
My Qualifications
Academic Achievements
BSc (Hons) Computing – First Class Honours
Achieved at Edge Hill University, Ormskirk.
BTEC Level 3 Extended Diploma in Engineering – D*D*D*
Achieved at Runshaw College, Leyland.
Skills
My Skills
My skill set and expertise.
Customer Service
I can professionally assist customers and colleagues.
Fast Learning
I am able to quickly learn new environments by wanting to thoroughly understand my role.
Web Development
I have been hosting websites since 2014.
Coding
I have experience in several programming and markup languages. Using Python, HTML, CSS and JS for over 5 years.